REFUND POLICY

We stand behind our honey-infused hair care, lip care and fragrance beauty products and aim to deliver a satisfying shopping experience for all customers. This policy outlines our terms for returns and refunds.

Return Eligibility

You may return your purchased items within 60 days after you receive your order. Returned products must be in their original condition to qualify for processing.

Return Process

To initiate a return, please contact our support team through the Contact Us page. Our team will provide you with the necessary return guidance. Please send back the items following the provided instructions.

Refund Timeline

Once we receive and inspect your returned products, we will approve your refund. Approved refunds will be issued within 5 to 10 business days. All refunds will be processed in USD.

Shipping for Returns

Return shipping costs are the responsibility of the customer unless otherwise stated by our customer service team. Our original order free shipping benefit does not apply to return shipments.

Non-Refundable Situations

We reserve the right to refuse returns or refunds if items arrive damaged due to improper customer handling, are heavily used, or fail to meet our return condition requirements.

Questions

If you have any questions regarding our refund policy, please reach out via our Contact Us page.